If you are connected through a VPN / Proxy server then the IP information should show the IP address information based on your VPN / Proxy and NOT your real IP or Location.
If you are connecting from our VPN servers and your real IP shows here then please try to:
Refresh this page !
Sometimes it takes a moment for the VPN to get the IP address so make sure your VPN is connected and refresh this page to check again the IP.
Also check the IP in the right UP corner of this page.
For support please use our ticketing system. You can open a new ticket from the “MY ACCOUNT” menu (login first).